Job Description

Parts Counter Person

We are looking for a motivated and customer-focused Parts Counter Person to join our team. This role is essential in providing top-tier support to our customers, technicians, and wholesale clients. The ideal candidate will have strong communication skills, attention to detail, and a commitment to delivering excellent service.

Key Responsibilities

• Answer phone calls promptly and professionally
• Deliver outstanding customer service at the parts counter
• Assist customers with parts-related questions and find accurate solutions
• Support express technicians with parts requests and coordination
• Accurately and efficiently complete entries in our quoting program
• Help manage overflow wholesale parts phone calls
• Put away incoming stock and locate parts correctly in the inventory system

Qualifications

• Prior experience in a parts department or similar customer service role preferred
• Strong knowledge of automotive parts (or willingness to learn)
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Basic computer skills and familiarity with inventory systems or quoting programs
• Dependable, team-oriented, and organized

Schedule: 7am-6pm Monday-Friday & Every other Saturday 8am-4pm

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